Terms of Service
Welcome to Maniluma. By placing an order on this website you agree to the terms below. They exist to keep both of us clear on what to expect.
1. About these terms
Maniluma operates this online store. When you purchase through maniluma.com, the contract for your purchase is formed between you and Maniluma.
2. Products
We make every effort to display our pieces accurately — materials, sizes and colors are described as precisely as possible. Natural gemstones vary in tone and pattern; slight variations between the photo and your piece are part of what makes each one unique, and are not considered defects.
3. Orders and pricing
All prices are shown in US dollars and are subject to change without notice. An order is confirmed once payment is completed. We reserve the right to cancel an order in the rare case of a pricing error or stock unavailability, with a full refund.
4. Payment
Payments are processed securely through PayPal and major card providers. We never see or store your full card details.
5. Shipping
Shipping terms — including processing times and delivery estimates — are described on our Shipping Policy page.
6. Returns
Our return and refund terms are described on the Refund Policy page.
7. Intended use
Our jewelry is intended for adult wear and gentle daily use. Pet collars should be checked regularly for fit and wear. Crystals and gemstones are sold as decorative and symbolic items; they are not medical devices and no health outcome is promised.
8. Contact
Questions about these terms: [email protected]. We reply within one business day.